Delivery & Returns

Delivery

Who handles delivery at myLuxuryEdit?
Delivery is managed directly by the retailer, not myLuxuryEdit. The delivery details for each product are available on the product page under “Delivery Information.”

How do I check if an item can be delivered to my country?
Delivery availability varies by retailer. Select your country in the delivery options to see items available for delivery.

How long do international deliveries take?
International delivery times depend on the retailer, delivery method, and destination. Check the retailer’s delivery details for an estimate.

Can I track my international order?
Yes, the retailer will provide tracking details for international orders.

Are there additional fees for international delivery?
Customs duties, taxes, or import fees may apply depending on your location.

Can international items be returned?
Return policies are set by individual retailers. Check their guidelines for more details. If you have questions, contact us.

Returns

Are refund policies the same for all retailers?
Refund policies vary depending on the retailer and the item purchased. It’s important to review the specific policy from the retailer you’ve bought from.

When will I receive my refund after returning an item?
Refunds are processed once the retailer receives and inspects your return, typically within 5-7 business days, though this may vary.

Can I contact myLuxuryEdit for refund updates?
It’s best to contact the retailer directly, but myLuxuryEdit can assist if needed.

What should I provide when contacting Customer Care?
Include your order reference, full name, email address, and relevant details about your return.